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Business Process Outsourcing (BPO) |
Our consulting service on Business Process Outsourcing is just one component of our outsourcing offerings. As global organizations are more focused aligning themselves on CORE Business Areas and to outsourcing their NON-CORE Business Processes, we help them to drive substantial, long-term cost reductions and performance improvements through BPO.
We focus on building highly effective business relationships. We construct and evolve partnerships to meet our clients' long term needs and tailor solutions for each client's unique requirements.
Our BPO consulting centers on few chosen segments of business services to clients: |
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Customer Contact Management – Inbound, Outbound calls, e-mail support, Web chat as well as Technical Help Desk services. |
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Document Management – Data conversion, Data digitization, Database services |
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Transaction Processing - Orders/Claims processing |
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Financing and Accounting – Account payable/receivable, General transaction processing, General ledger entries, Account reconciliation |
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IT Operations Management – Infrastructure set up, Facility management |
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HR Services - Payroll processing, HR Recruiting |
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Web Maintenance - Web page design, updation, content updation and site maintenance works |
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Internet Orders Processing - Shopping sites, orders management |
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Engineering Design Services – Architectural walkthroughs, Multimedia development, Architectural design and drafting works |
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Research and Analysis – Market research, Competitors research and Industry research |
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| Software/IT Related |
| Non-IT/BPO |
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| A Creation of SourceEdge |
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